Privacy Policy

Abby Grace Florals, LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.abbygraceflorals.com (the “Site”) or interact with us in any way.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

a. Personal Information
Information you voluntarily provide through forms on our Site or through direct communication, such as:

• Name
• Email address
• Phone number
• Event details (e.g., wedding date, venue, floral needs)
• Billing and payment information (when booking services)

b. Automatically Collected Information
When you browse our Site, we may automatically collect certain information through cookies and similar technologies, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the Site
• Referring website URLs

This information helps us understand how visitors use our Site and improve user experience.

2. How We Use Your Information
We may use the information we collect to:

• Respond to inquiries and provide quotes for floral services
• Manage bookings, orders, and client communication
• Process payments and send invoices
• Improve our website, services, and marketing efforts
• Send updates, newsletters, or promotional offers (you may opt out at any time)
• Comply with legal obligations

3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share information with trusted third parties only as necessary to provide our services, such as:

• Payment processors
• Email and marketing platforms
• Delivery or event partners (e.g., coordinators, venues)

These third parties are only given the information needed to perform their specific services and are required to keep your information secure.

We may also disclose information when required by law, to protect our rights, or to comply with legal processes.

4. Cookies & Tracking Technologies
Our Site uses cookies to improve your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies or notify you when a cookie is being sent. However, some parts of the Site may not function properly without cookies.

We may also use analytics tools (such as Google Analytics) to collect information about website usage patterns. These tools use cookies to collect anonymous data to help us understand traffic and improve our Site.

5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

6. Your Rights
Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your information
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at abbygrace424@gmail.com.

7. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While no system is completely secure, we strive to use commercially acceptable means to safeguard your data.

8. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies before providing personal information.

9. Children's Privacy
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Abby Grace Florals, LLC
abbygrace424@gmail.com